• Motorola PremierOne CSR Citizen Web

Motorola PremierOne CSR Citizen Web

Add e-government service request capabilities to your web site with PremierOne CSR Citizen Web. From a PC or smart phone, your constituents will be able to search for information, request services and track status of their requests online – increasing satisfaction and lessening the load on your call center and office personnel.

  • PremierOne CSR Citizen Web offers many enhancements to make it easy for residents to get what they need:
  • Accessible from most PCs, smart phones and mobile
    for anywhere, anytime access
  • Email confirmation and tracking
    lets constituents know that you are working on their service requests.
  • Geographic Information System (GIS) support
    helps users get information based on address, letting them easily locate a nearby police precinct, get the neighborhood trash pickup schedule, or locate their City Council representative.
  • Photos or other documents can be quickly attached
    to a service request to provide more clarity.
  • PremierOne CSR Citizen Web
    gives your constituents a quick, easy and convenient way to get information and request public services . With PremierOne CSR Citizen Web, community residents can look up information, report problems, submit and track service requests around the clock– wi
  • Relevant services are easy to find and select
    using pull-down menus or keyword searches.
  • Smart, responsive forms
    ask for details appropriate to the service request
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